Last Updated: July 4, 2026
Since every order is custom printed according to customer specifications, refunds are subject to the following conditions.
Eligible Refunds
Refunds may be provided if:
- We printed the wrong design.Â
- The product is significantly different from the approved artwork.Â
- The order arrives damaged due to our packaging or production error.Â
Non-Refundable Items
Refunds are not available for:
- Customer spelling or design mistakes after approval.Â
- Color differences caused by monitor or screen settings.Â
- Orders printed exactly as approved.Â
- Change of mind after production has started.Â
- Incorrect artwork supplied by the customer.Â
Damaged Orders
Please notify us within 48 hours of receiving your order with photographs of the issue.
Refund Method
Approved refunds will be processed using the original payment method or another agreed method within 7–14 business days.