Privacy Policy – Label.LK

Effective Date: January 2026

At Label.LK, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to purchase stickers, labels, thank you cards, and gift items.

1. Information We Collect

When you use our website, we may collect the following information:

Your name, email, phone number, and shipping address to process your orders.
Details about your orders, such as products purchased and customization requests.
Images you upload for custom gift items or personalized stickers.

Important: Any images you upload for customization are used only for creating your design. We do not store your personal images after the design is completed and the order is processed.

2. How We Use Your Information

We use the information you provide to:

Process and fulfill your orders.
Customize stickers, labels, and gifts according to your requests.
Communicate with you about your orders or any updates.

We do not share your personal information or uploaded images with third parties.

3. Image Uploads and Customization

When you upload images for personalized gifts, they are used only to create your product.
After completing your order, all uploaded images are permanently deleted from our system.
We do not retain images for future use or marketing purposes.

4. AI-Generated and Downloaded Artwork

Some designs we use on products are created using AI or downloaded from websites.
If you believe that any artwork on our website violates your copyright or intellectual property rights, please contact us immediately at our email address.
We will promptly investigate and take necessary action if the artwork belongs to someone else.

5. Shipping and Returns

We take care to thoroughly check all products before shipping.
Once shipped, we cannot take responsibility for damage during transit.
Due to the customized nature of our products, we do not accept returns for personalized or damaged items.

6. Security

We use industry-standard measures to protect your personal information. While we strive to safeguard your data, no system can guarantee 100% security.

7. Third-Party Links

Our website may contain links to third-party websites. Label.LK is not responsible for the privacy practices or content of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, how we handle your information, or copyright concerns regarding our artwork, please contact us:

Email: hi@label.lk
Phone: +94 70 220 220 2